– The following are BTS MAP OF THE SOUL ON:E concert live streaming and BTS EXHIBITION MAP OF THE SOUL ON:E (오,늘) online exhibition products.
(* The live streaming products do not include re-watch VOD services.)
– The concerts and exhibition products are sold exclusively on Weverse Shop.
※ Purchase now on Weverse Shop: https://weverseshop.onelink.me/BZSY/eecb3dfe
※ Watch multi view live: https://bts.kiswe.com/
※ BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP (“Membership”) holders will be given 10,000 won worth of Weverse Shop Cash per account with your purchase of HD multi view products. (A maximum of 10,000 won cash will be given even if one account holder purchases two or more multi view or exhibition packages.)
※ Membership benefits are available only to those who still hold their Membership at the time of booking the ticket and making payment for this concert, as well as on the day of the concert. Please check your Membership expiration date to avoid any possible issues.
※ “4K single view + Multi view” products can be purchased only by Membership holders, and may be sold out early due to limited availability.
※ The online exhibition can be viewed after live streaming has ended beginning from October 13 (Tue) 12:00 (KST) for 24 hours from the time of entering the virtual exhibition space, regardless of access history.
– Sales timeline : [10/10 concert & exhibition package] September 16 (Wed) 13:00 (KST) – October 10 (Sat) 19:00 (KST)
[10/11 concert & exhibition package] September 16 (Wed) 13:00 (KST) – October 11 (Sun) 16:00 (KST)
[2 Day Pass & exhibition package] September 16 (Wed) 13:00 (KST) – October 10 (Sat) 19:00 (KST)
[Online exhibition only] October 13 (Tue) 10:00 (KST) – November 11 (Wed) 09:59 (KST)
– For all concert products, only one product per concert day may be purchased; multiple purchases are not available.
※ You may not purchase both live streaming products AND exhibition package products for the same concert day; you also may not purchase “4K single view + Multiview” products AND HD multi view products for the same concert day.
※ You may not purchase separate concert products (including 4K) along with a 2 Day Pass.
– For package products that include an exhibition pass, you may only purchase one package product per account regardless of the performance date.
※ For customers who have purchased an exhibition package, please click on the link below to gain access to the client download page to download and install the BTS EXHIBITION MAP OF THE SOUL ON:E (오,늘) client program from October 12 (Mon) 12:00(KST), following the conclusion of the live stream.
※ You can gain access to the online exhibition, BTS EXHIBITION MAP OF THE SOUL ON:E beginning from October 13 (Tue) 12:00(KST) through the client program, and enter the virtual exhibition space after logging in with your Weverse Shop ID.
【BTS MAP OF THE SOUL ON:E Online Products (Live Streaming) Special Gift Notice】
– Reward: BTS MAP OF THE SOUL ON:E live streaming special gift emblem
– Eligibility: customers who purchased a BTS MAP OF THE SOUL ON:E online product that includes live streaming viewing tickets during the sales period.
– When: gift to be sent out after October 14 (Wed) 2020 18:00 (KST)
※ The special gift will not be sent if the online streaming product has been canceled or refunded before the start of the concert.
※ Customers who purchased the online exhibition-only product will not receive the special gift emblem.
※ You can gain access to your emblem on Weverse Shop > My > My NX > Rewards.
【Card Ticket Pre-order for BTS MAP OF THE SOUL ON:E Online Product (Live-Streaming) Purchasers】
– Purchase eligibility: Customers who purchased a pass that includes the live-streaming concert during sales period of <BTS MAP OF THE SOUL ON:E Online Product>
– Pre-order: 12 Oct (Mon) 11AM to 15 Oct (Thur) 6PM (KST)
– International shipping to begin early December, 2020
※ You will not be able to purchase the card ticket if you cancel or receive a refund for a live-streaming pass before the start of the concert.
※ Customers who purchase a <BTS EXHIBITION ONLY> product will not be able to purchase the card ticket.
※ This product is available for pre-order only. One purchase per account.
※ Please find more details about the card ticket on Weverse Shop > LIVE > MOS ON:E.
【MOS ON:E Live Streaming Notice】
– First concert: Streaming starts October 10 (Sat) 19:00 (KST)
– Second concert: Streaming starts October 11 (Sun) 16:00 (KST)
※ MOS ON:E will be live online streaming events. Exact starting times are subject to change depending on the circumstances on site.
– Live streaming is only available through the link to the multi-view live streaming page provided on Weverse Shop after the purchase and after logging in with your Weverse Shop account.
– Live streaming is available after logging in on the multi-view live streaming page and entering a nickname to use in the live chat.
– A total of six multi-view screens will be provided for an even more vibrant concert experience.
– How to view in 4K: For customers who purchased tickets including “4K Single View + Multi-view,” go to the player page before the concert and click the “4K VIEW” button on the top center to enjoy the concert in 4K resolution.
※ For customers who purchased the ticket above, click on the “MULTIVIEW” button on the right side of the “4K VIEW” button to enjoy the multi-view in HD-quality resolution.
※ 4K resolution will be best experienced by watching on a larger screen by connecting your mobile device to a TV or monitor via HDMI cable, Chromecast or AirPlay.
※ Please play the 4K video provided on the link below to check if your device is capable of full 4K enjoyment.
– Subtitles in four languages (Korean/English/Japanese/Chinese) will be provided during the live streaming.
– Streaming System Requirements
※ Number of devices: Up to two devices can be logged on at the same time. When a third device is logged on, the first device will be logged out automatically.
※ Please make sure you have access to internet speeds of 20Mbps or higher for best connection. When using a public line, connection may not be stable even if the speed is 20Mbps or higher. (4K resolution is only available at connection speeds of 30Mbps or higher.)
※ Data usage may increase when streaming with 3G/LTE.
※ Video resolution option is not available on iOS, and will be set to AUTO depending on the network connection speed and stability.
※ Connection or play may not be stable on systems lower than iOS 13.6. Please make sure to upgrade to 13.6 or higher.
※ Mirroring can be used depending on your mobile device or TV functions. Please refer to your device manual for more information.
※ Organizers, the company and ticket sites are not responsible for any exposure of account information caused by user negligence or the use of your information by a third party acquired through such negligence. Please exercise special care in managing your information.
※ Refund and cancellation will not be available from 1 hour before the end of the ticket sale, whether or not you watched the content.
※ Please check if the play is stable on your device by testing with the multi-view preview video. If you are planning to purchase the 4K ticket, make sure you check the connection and stability of your device.
※ Please consult the addresses below for more information.
– Payment related questions: Weverseshop 1:1 inquiry
– Streaming service related questions: firstname.lastname@example.org
※ Video and sound quality may be compromised depending on the network/data and other external factors.
※ The concert run time and programs are subject to change due to on-site broadcast circumstances.
※ Please note that if you cancel your Weverse Shop or Weverse membership, your purchases will be deleted and not cannot be recovered.
【BTS EXHIBITION ‘MAP OF THE SOUL ON:E (오,늘)’ Notice】
BTS EXHIBITION ‘MAP OF THE SOUL ON:E (오,늘)’ is an online exhibition displayed in a 3D virtual space created to enable you to enjoy a variety of BTS content online.
Take a virtual tour and enjoy the previous works from “2018 BTS EXHIBITION 오,늘” including behind-the-scenes of shoots and concerts as well as brand-new content prepared for the online exhibition.
October 13, 2020 (Tue.) 12:00 (KST) to November 12, 2020 (Thur.) 11:59 (KST)
※ This exhibition can only be viewed on the PC. Click on the link below from October 12 (Mon.) 12:00 (KST) to open the client download page and download and install the BTS EXHIBITION “MAP OF THE SOUL ON:E” client program.
※ The exhibition is available for access starting from October 13 (Tue.) 12:00 (KST) using the BTS EXHIBITION “MAP OF THE SOUL ON:E”’ client program and after logging in with your Weverse Shop account.
※ The exhibition is available for access only for 24 hours after installing the program, logging in and entering the virtual exhibition space. The exhibition pass will expire 24 hours after you have entered the exhibition, regardless of the actual time of your access.
※ The exhibition is available only on the PC and not available on mobile devices.
※ The exhibition will be provided in two languages. (Korean, English)
※ System requirements
※ Cancellation/Refund Information
– The packages are not available for refunds or cancellations after the show starts even if you have not watched the show or the exhibition.
– Online Exhibition Only tickets are available for refunds or cancellations by November 11(Wed) 09:59(KST) only if you have not watched the exhibition.
※ If you have purchased a package, the tickets are not available for refunds or cancellations once the show starts and they are not refundable even if you have not watched the show or the exhibition.
※ The exhibition is available for access for only one device for each Weverse Shop account. If you use the same account to log in on a different device, access will be restricted.
※ Please use the contact information below for more information on the exhibition.
– Product purchase and Weverse related questions: Weverseshop 1:1 inquiry
– Exhibition and service error related questions: email@example.com
※ Exhibition, video and sound quality may be compromised depending on the network/data and other external factors.
※ Please note that if you cancel your Weverse Shop or Weverse membership, your purchases will be deleted and cannot be recovered.
※ Recording or extracting this content, broadcasting or streaming to multiple viewers or any other use of this content other than viewing through the official viewing page and application is strictly prohibited.
※ Any discovery of the above-listed illegal activities as well as the unauthorized distribution and modification of this content may lead to legal sanctions due to copyright infringement.